The diesel Tax Recovery Fee will be calculated and collected on return of the vehicle based on the kilometers travelled during the hire.

The Fee per 100km is as follows:

Vehicle	Cost per 100km
Hitop	NIL
2 Berth ST	$4.70
4 Berth	$4.70
6 Berth	$4.85

We only accept Visa, MasterCard, American Express and Diners Club. Visa and Mastercard will incur an additional 2% surcharge on any transaction. American Express and Diners Club will incur an additional 4.5% surcharge fee on any transaction (including the Bond).

All credit card transactions are conducted in New Zealand Dollars (excluding Deposit amount). Due to exchange rate fluctuations there could be some variance in the amount refunded compared to the amount initially charged. We do not accept any liability for variances up or down. Refunds by credit card can take up to 15 working days depending on the renters Financial Institution.

The minimum rental for all vehicles is 7 days.

Between 15 December 2010 and 10 January 2011, a minimum rental period of 14 days applies. Minimum rental periods are subject to change during peak periods.

A one way rental fee of NZ$250 is charged for rentals between the North and South Islands and vice versa, where pickup is between 1 November 2010 and 31 March 2011.

A valid, non-provisional, state or overseas drivers licence is required. If the drivers licence is not in the English language (eg German, French, Chinese etc) then an accredited English translation will be accepted in lieu of an international driving permit. The drivers licence must have been held for at least two years and be valid for the whole length of the rental. The original drivers licence must be shown at time of pick-up when the driver is present. The minimum age to drive the vehicle is 21 years and the maximum age is 75 years. If over the age of 75 years a Doctors Certificate advising that the client is fit to drive is required to be presented at time of pick up.

Each vehicle is supplied with complimentary living equipment (such as bedding, cooking equipment, eating utensils, bath and tea towels).

Each vehicle is supplied with a complimentary Road Atlas as well as campground guides.

On pick up of the vehicle our staff will provide a vehicle consultation. This includes explaining all the interior and exterior features of the vehicle as well as driving tips.

Each vehicle is supplied with a complimentary Apollo Pack for the first night. The pack contains, matches, mini shampoo and conditioner, dishwashing liquid, sponge, soap, salt and pepper, coffee, tea and sugar satchels.

The gas bottle(s) is supplied full. A service fee is payable on pickup of the vehicle:

$25 - Hitop & 2 Berth ST
$35 - 4 and 6 Berth Campervans

The gas bottle can be returned empty to Apollo at the completion of the rental. The fee applies for each part of a multiple rental.

Consecutive rentals can be combined to qualify for a long-term discount rate. Australia and Zealand rentals can also be combined for long-term discounts providing travel is within a 3 month period. If drop off of a vehicle and pick up of a new vehicle occurs on the same day then a day each will be charged per respective vehicle. Multiple rentals are treated as separate rentals under the one way fee and minimum rental period conditions.

Ferry reservations can be difficult to manage during the high season. We recommend that a reservation is made for a 7.3m vehicle on the ferry, irrespective as to the size of the campervan reserved, to avoid complications due to possible upgrades.

Two Wheel Drive Vehicles can only be driven on sealed/bitumen roads. The only exception to this is loose road surface on any major ski field access roads or any recognised campground access road less than 500 metres long.

No Vehicle is permitted to travel on:

Skippers Road (Queenstown)

Ninety Mile Beach (Northland)

Ball Hut Road (Mt. Cook)

Bluff Road that runs between Kuatunu and Mataurangi

North of Colville Township (Coromandel Peninsula)

Apollo reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions.

If the renter wishes to change the drop off destination after the rental has commenced, they first must obtain authorisation from the Apollo Head Office. Subject to the change being approved, an additional charge of NZ$700 will be charged.

If the customer wishes to extend the rental whilst on hire, they must first obtain authorisation from Reservations. This is subject to availability. The extra cost of an extended rental must be paid by credit card over the telephone or at an Apollo Branch immediately on confirmation of the rental extension. The additional days will be at the Gross Rate available at the time of the extension. Failure to obtain authorisation will result in the renter being charged double the daily gross rental rate.

Although Apollo has late model vehicles, it may happen that small repairs are required. Repairs up to NZ$100 may be affected without authorisation and will be reimbursed unless the damage is caused by the renter. For amounts over NZ$100, Apollo will need to be informed in advance. All vehicles are enrolled in the New Zealand Automobile Association and 24hr emergency roadside assistance is available.

Apollo reserves the right to charge the renter for any speeding or parking fines, traffic infringements or road toll fines. An additional administration fee of NZ$75 per fine will apply to cover the costs of processing.

Should the vehicle booked be unavailable through unforeseen circumstances, Apollo reserves the right to substitute am alternative vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the renter to a refund.

Vehicles cannot be requested by make or model, only by vehicle category.

Should the renter decide to take a lesser vehicle than booked within 14 days of pick up or during the rental then they will not be entitled to any refund.

In the event of no alternative vehicle being available to the renter our liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the renter) the remainder of the hire period.

We reserve the right to refuse any rental at our discretion.

No animals are permitted in our vehicles, excluding guide dogs.

No smoking is permitted in our vehicles

In the case of cancelling your reservation, the deposit is Non Refundable.In addition there is a NZ$100 cancellation fee. A No Show is considered as a cancellation.

Amendments are charged at a rate of NZ$60 per change. This applies but is not limited to changing the client name, vehicle type, reducing the number of rental days, changing the pickup dates or locations. No refund will be given on the initial deposit paid.

If an amendment is made to the rental whereby the length of hire is shortened, no refund will be given on the initial deposit amount. In addition, if an amendment is made inside 14 days of pick up, the rental will be charged at the number of days originally booked.

Where the hire is being extended, the amendment fee will not apply.

Please note that amendments may result in the daily rental rate to be recalculated at the rate applicable on the date of the amendment for the entire rental period.

We strongly recommend that clients ensure they take out the highest level of Travel Insurance.

New Zealand legislation provides limited coverage for personal injury. Apollo strongly recommends that people travelling in New Zealand take out their own personal insurance.

The vehicle is insured for damage to it or damage to the property of a third party. However the renter is responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented vehicle. The renter is also responsible for the cost of demurrage for the period the vehicle is unavailable due to repairs. The Liability applies in respect of each claim, not per rental. In addition to the Liability an administration fee of NZ$75 will be charged per claim.

The Liability is applicable regardless of who is a fault and must be paid at the time the accident is reported to Apollo, not at the completion of the rental Period.

For security purposes, only a credit card can be used to provide a bond. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damages to the rental vehicle.

PLEASE NOTE: Electronic Credit cards are not accepted for Bond Payments. An electronic credit card is one where the numbers are not raised.

The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant Liability. However, if the terms of the Rental Contract are breached and the Bond is insufficient to cover the damage then any extra cost will be charged.

At all times the renter is responsible for:

• Damage caused where the terms of Rental Contract have been breached.
• Damage caused by negligence.
• Damage caused to the Vehicle in any way by part or total water submersion or salt water.
• Damage caused due to a single vehicle roll over.
• Damage caused to the Vehicle by the renter’s willful conduct.
• Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffic.
• Damage or loss caused to any personal belongings.
• Damage caused due to use of incorrect or contaminated fuel.
• Damage to the awning, overhead or underbody of the Vehicle.

Are subject to change without notice.