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This page aims to help answer your questions immediately as email replies may take up to 24hrs or longer over weekends.
- Can you take any Motorhome off-road?
- Are the Campervans new?
- How do I choose the right motorhome for me?
- Do any of the campervans have a TV and DVD player?
- Do you have Images of Vehicles?
- Do the Motorhomes come with comprehensive Insurance?
- Can I reduce the Excess?
- What is included in the hire?
- What is the All inclusive Package?
- How do I obtain a quote?
- How do I convert my quote to a booking?
- Are there free airport transfers in New Zealand?
- Can I Go One Way?
- Can Multiple Bookings be combined for a Lower Rates?
- Can I make Secure Internet Payments?
- Are any of the Motorhomes suitable for wheelchair access?
- Additional Drivers?
- Baby Seats?
- Driving Restrictions?
- Amendment Fees?
About the Campervans
No, currently there is only ONE 4WD option in New Zealand -with Britz. All other Motorhomes can only be driven on sealed/bitumen roads.
The Maui, Apollo and KEA Motorhomes are up to 2.5 years old, the Britz, Cheapa tend to be between 2.5 and 4 years old. Backpacker are 5-6 years old. All of the Campervans undergo very strict and scheduled maintentence each time they are returned.
Campervans or Motorhomes are categorised in berths or in simple terms how many people they can sleep comfortably. All of the campervans details and features can be viewed on our website by clicking on either the 2 Berth,3 Berth,4 Berth,6 Berth or 4WD Campervans icons on the left hand menu bar.
Yes quite a few now have a TV and DVD players. We show full specification on our Vehicle pages (left hand menu)
Yes - just click on the below links to view full specifications and images:
About Insurance
Yes. They have comprehensive insurance as a standard inclusion in the daily rate, however they all have an EXCESS - which ranges from $1000 up to $7500. You can view full details in the Terms and conditions page or Insurance page.
Yes. You can definately reduce the excess you are liable for, there are a few choices on our Insurance page
and if you choose the Stress Free Package Excess Reduction is included.
About Inclusions
During the quote process you will see a green link called "inclusions" under the prices, simply click on it to view details.
About the Packages
All vehicles have an option to upgrade to this package, it is for those who prefer to have everything included. The actual inclusions differ with different vehicles but generally speaking this package includes excess reduction, Stamp Duty, Bedding kits, Chairs Tables, Gas bottle refills etc.
During the quote process click the green Inclusions Link below the Stress Free price and the BOLD items are what is included for the extra price.
During the quote process click the green Inclusions Link below the Stress Free price and the BOLD items are what is included for the extra price.
General Questions
You can obtain a quote by clicking here and follow the few simple steps. You can also obtain a quote by going through one of the campervan options on the left hand menu bar.
You can convert your booking to a quote by either clicking the link located on your Quote called "Book NOW" or by giving our team a call on 1800 704 332 (+617 33415969).
Yes, some branches do offer shuttle services, for more details see our Terms and Conditions page.
If the question you have is not answered by the above FAQ or the Quoting System then please send the reservations department an email.
Yes - between all branches one-way rentals are permitted but a minimum number of days apply. Each company has different minimum day requirements, and any surcharges will show on your quote if applicable.
Yes - If you have multiple bookings with the same company these can be combined to give you a long term hire discount on both rentals. To do this you will have to email us as the system will not know about your other rentals.
Can I make Secure Internet Payments? What are my other payment options.
Yes. When submitting your booking request you enter your credit card details in a secure socket layer SSL. For alternative payment options please email us directly and we can outline the best option for your situation.
No. Unfortunately no vehicles are suitable for wheelchair access. The vehicles are not wide enough inside for movement.
- Additional Drivers
- Baby Seats
- Driving Restrictions
- Amendment Fees
If the question you have is not answered by the above FAQ or the Quoting System then please send the reservations department an email.