|
Hippie Terms and Conditions
Conditions for Campervan & Motorhome Rental (New Zealand) Valid 1 April 2010 to 31 March 2011 Summary of Rental Conditions This document contains a brief summary of our rental conditions. The full details of our rental contract do apply. Rates
quoted are in New Zealand Dollars. Rental Charges Rentals are charged per calendar day. Standard Rates - When a rental moves from one rate season into the next, the calculation is based on both rates. Flex Rates - The flex rate that is available at the time of booking for the first rental day determines the daily rental rate for the entire rental period up to the 35th day. All rental days from the 36th day on are counted as a new booking and the flex rate that applies for the 36th day will be used from then on, the flex rate that applies for the 71st rental day will be used from then, etc. Standard Liability
The rental charge includes a Standard Liability of NZ$2,500 for 21 - 75 year olds or NZ$3,500 for 18 - 20 year olds. A bond of NZ$2,500 or NZ$3,500 will be collected at the time of entering into the Rental Contract. Payment of this Bond is only accepted by credit card. The amount above will be debited to the credit card account immediately. The Standard Liability can be reduced by purchasing one of the following Reduction Options:
Excess Reduction Option 1:
Excess Reduction Option 2:
Stress Free Package As an alternative to choosing an Excess Reduction option, we do offer the Stress Free Package as per below: Drivers 21 - 75 years Add NZ$20.00 per day. The Maximum amount payable per rental segment for an Inclusive rate is NZ$1000, ie - 50 days rental. Drivers 18 - 20 years Add NZ$30.00 per day. The maximum amount payable per rental segment for an Inclusive Rate is NZ$1,500, ie - 50 days rental. The Stress Free Package includes great extras such as: The Stress Free Package does not include the one way surcharge (if applicable). Branches
Hippie has motorhome branches in the following locations:
Branches are open seven days a week, 8:00am to 4:30pm. All branches will be closed Christmas Day, New Years Day and Good Friday. Transfer Vehicles must be collected and returned to our branches (not airports). Transfers to and from the Hippie Camper branch are not included in the rental price. It is the clients responsibility to get to and from the branch. Kilometres Rates include unlimited kilometres. Administration Fees/Taxes
Our rates include 12.5% GST. A charge of 3% of the total cost will be levied to cover vehicle registration, duties, other associated costs and administration fees. Credit Cards
We only accept Visa, MasterCard, American Express and Diners Club. Visa and Mastercard will incur an additional 2% surcharge on any transaction. American Express and Diners Club will incur an additional 4.5% surcharge fee on any transaction (including the Bond). Exchange Rate / Currency Variations
All credit card transactions are conducted in New Zealand dollars (excluding the deposit). Due to exchange rate fluctuations there could be some variance in the amount refunded compared to the amount initially charged. We do not accept any liability for variances up or down. Refunds by credit card can take up to 15 working days depending on the renters Financial Institution.
Rental Duration
The minimum rental for all vehicles is 10 days.
Between 15 December 2010 and 10 January 2011, a minimum rental period of 14 days applies. Minimum rental periods are subject to change during peak periods. One Way Rentals
A one way rental fee of NZ$250 is charged for rentals between the North and South Islands and vice versa, where pickup is between 1 November 2010 and 31 March 2011.
Drivers Licence and Minimum Age
A valid, non-provisional, state or overseas drivers licence is required. If the drivers licence is not in the English language (eg German, French, Chinese etc) then an accredited English translation will be accepted in lieu of an international driving permit. The drivers licence must have been held for at least two years and be valid for the whole length of the rental. The original drivers licence must be shown at time of pick-up when the driver is present. The minimum age to drive the vehicle is 18 years and the maximum age is 75 years.
Driver must be 18 years or over. For drivers 75 years of age or over, a current medical certificate stating that the customer is fit to drive for the duration of the hire is required upon vehicle collection.
Kitchen and Personal Kits
Each vehicle is supplied with complimentary living equipment, such as:
Maps and Campground Guides
Each vehicle is supplied with a complimentary Road Atlas as well as campground guides.
Vehicle Consultation
On pick up of the vehicle our staff will provide a vehicle consultation. This includes explaining all the interior and exterior features of the vehicle as well as driving tips.
Hippie Welcome Pack
Each vehicle is supplied with a complimentary Hippie Pack for the first night. The pack contains, matches, mini shampoo and conditioner, dishwashing liquid, sponge, soap, salt and pepper, coffee, tea and sugar satchels.
L.P Gas Refill Service Fee
The gas canister is supplied full. A service fee of NZ$25 is payable on pickup of the vehicle. The gas canister can be returned empty to Hippie Camper at the completion of the rental.
Additional Items
Baby / Booster Seats
Cannot be fitted in the Hippie camper
Multiple Rentals
Consecutive Hippie Rentals can be combined to qualify for a long term discount rate. Rentals in Australia and New Zealand can be combined to obtain a long-term discount rate, providing the travel is within a 3 month period. If drop off of a vehicle and pick up of a new vehicle occurs on the same day then a day each will be charged per respective vehicle. Multiple rentals are treated as separate rentals under the one way fee and minimum rental period conditions.
Travel Restrictions
The Hippie Camper can only be driven on sealed/bitumen roads or well - maintained access roads less than 500 metres to recognised campgrounds.
No Vehicle is permitted to travel on: Hippie Camper reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions, and the distance to nominated destinations in relation to the length of the rental period. Change of Drop Off Destination
If the renter wishes to change the drop off destination after the rental has commenced, they first must obtain authorisation
from the Hippie Camper Head Office. Subject to the change being approved, an additional charge of NZ
NZ$500 will apply.
Rental Extension If the customer wishes to extend the rental whilst on hire, they must first obtain authorisation from Reservations. This is
subject to availability. The extra cost of an extended rental must be paid by credit card over the telephone or at a Hippie Camper Branch immediately on confirmation of the rental extension. The additional days will be at the Gross Rate available at the time of the extension.
Failure to obtain authorisation will result in the renter being charged double the daily gross rental rate.
Repairs
Although Hippie has late model vehicles,it may happen that small repairs are required. Repairs up to NZ$100 may be affected without authorisation and will be reimbursed unless the damage is caused by the renter. For amounts over NZ$100, Hippie will need to be informed in advance. All vehicles are enrolled in the New Zealand Automobile Association and 24hr emergency roadside assistance is available.
Infringements and Administration Fees
Hippie Camper reserves the right to charge the renter for any speeding, toll way or parking fines not reported on return of the vehicle. In addition to these costs, Hippie Camper reserves the right to charge for associated administration costs for processing the fines (irrespective of excess). An administration fee of $75 per fine will be applicable.
Change Of Vehicle
Should the vehicle booked be unavailable through unforeseen circumstances, we reserve the right to substitute an alternative
vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the renter to a refund.
Vehicle Category
Vehicles cannot be requested by make or model, only by vehicle category.
Voluntary Downgrade
Should the renter decide to take a lesser vehicle than booked they will not be entitled to any refund.
Limit of Liability
In the event of no alternative vehicle being available to the renter our liability is limited to a refund of the hire charge
or in the case of mechanical failure (unless caused by the renter) the remainder of the hire period.
Important
We reserve the right to refuse any rental at our discretion.
Animals
No animals are permitted in our vehicles, excluding guide dogs.
Smoking
Smoking is not allowed in vehicles.
Cancellation and Amendments
In the case of cancelling your reservation, the deposit is Non Refundable. In addition there is a NZ$100 cancellation fee. A No Show is considered as a cancellation.
Amendments are charged at a rate of NZ$60 per change. This applies but is not limited to changing the client name, vehicle type, reducing the number of rental days, changing the pickup dates or locations. No refund will be given on the initial deposit paid. If an amendment is made to the rental whereby the length of hire is shortened, no refund will be given on the initial deposit amount. In addition, if an amendment is made inside 14 days of pick up, the rental will be charged at the number of days originally booked. Where the hire is being extended, the amendment fee will not apply. Please note that amendments may result in the daily rental rate to be recalculated at the rate applicable on the date of the amendment for the entire rental period. Travel Insurance
We strongly recommend that clients ensure they take out the highest level of Travel Insurance.
Personal Injury
The vehicle has third party insurance cover. It is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the renter may be entitled to claim for their personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different States and Territories and Hippie Camper strongly recommends that all passengers take out their own Personal Injury Travel Insurance.
Property Damage
The vehicle is insured for damage to it or damage to the property of a third party. However the renter is responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented vehicle. The renter is also responsible for the cost of demurrage for the period the vehicle is unavailable due to repairs. The Liability applies in respect of each claim, not per rental. In addition to the Liability an administration fee of NZ$75 will be charged per claim.
The Liability is applicable regardless of who is a fault and must be paid at the time the accident is reported to Hippie Camper, not at the completion of the rental Period. Hippie Camper reserves the right to charge the renter for any vehicle damage including Third Party property damage not reported on return of the vehicle. Bond
For security purposes, only a credit card can be used to provide a bond. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damages to the rental vehicle.
PLEASE NOTE: Electronic Credit cards are not accepted for Bond Payments. An electronic credit card is one where the numbers are not raised. The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant Liability. However, if the terms of the Rental Contract are breached and the Bond is insufficient to cover the damage then any extra cost will be charged. Full Responsibility
At all times the renter is responsible for:
Rates/Terms/Conditions
Are subject to change without notice.
|
|||||||||||||||||||||||||||||||||||||