At Discovery-motorhomes.co.nz we know what it is like to receive unwanted emails (SPAM).
We hate it! And that is why we are committed to respecting your privacy to the highest degree.
Detailed below are the issues covered by our privacy statement however - IN SHORT -
when you make a reservation via discovery-motorhomes.co.nz we will give you the option
at the time you submit your details to OPT IN and receive special offers via email.
Offers will be made by discovery-motorhomes.co.nz If you choose not to OPT IN
then we will not contact you, therefore no need to remove yourself from our email list.
However you can at any time remove yourself from the mailing list.
Our Privacy Statement covers the following issues:
How is your information collected?
How is your information used?
When is your information disclosed?
How will your information be protected?
How to access and updates your information?
What if we don't live up to our commitments?
Further information?
We will only collect your name and email address and information relevant to your reservation
via the discovery-motorhomes.co.nz site. Your information may be necessary for us to provide
you with goods and services you have requested, information necessary to protect or enforce
our legal rights or interests, or is required by law. If you have opted in we may ask you to provide
other details voluntarily from time to time to enable us to improve our service or consider the
wider needs of our customers or potential clients. Wherever possible we will collect your personal
information directly from you. If your personal information is collected from a third party we will take
reasonable steps to ensure that you are aware that this has been done.
At the time of making a reservation via discovery-motorhomes.co.nz we will give you the opportunity to
OPT IN to our client database and receive further discounted offers via email.
Offers will be made by discovery-motorhomes.co.nz, if you choose not to OPT IN then we will not contact you,
therefore no need to remove yourself from our email list. It is important to note that discovery-motorhomes.co.nz
is an internet agent for Maui, Britz & Backpacker and we are collecting your information to make a reservation with these companies.
Whilst we do process your booking we do not personally provide the vehicles or make the rules in regard to their
conditions or fleet changes. We also have no control over Maui, Britz & Backpacker using your information outside our
guidelines- they do however have a very similar privacy statement.
The information you provide may also be used to fulfill our legal requirements
(for example disclosure to law enforcement agencies)
You can notify us at anytime to be removed from our client database if you do not wish offers in the future.
You can make such a request via email to remove@discovery-motorhomes.co.nz
We respect the privacy of your personal information and we will take all reasonable steps to keep it confidential.
We will not sell or otherwise provide your personal information to a third party,(other than Maui, Britz & Backpacker) or make
any other use of your personal information, for any purpose which is not incidental to the primary purpose of collection,
being for the provision of goods or services requested by you. For removal of doubt, personal information will not be
used for any purpose, which a reasonable person in your position would not expect.
We will only disclose your personal information without your consent if this is:
- Necessary to provide you with the goods and services you have requested.
- Necessary to protect or enforce our legal rights or interests or to defend any claims
made against us by any person (including you).]
- Necessary to lessen a serious threat to a persons health or safety
- If required by law.
We protect your personal information with up to date techniques and processes, which meet current industry
standards to ensure that your personal information is kept secure and confidential.
Only employees who perform services on our behalf, and are authorised to handle your information,
will have access to your personal information. We will not retain any of your personal information
for any longer that it is required by us, except to fulfil our legal obligations.
With your help we will take all reasonable steps to make sure that the personal information is kept complete and up to date.
You may ask us to give you access to the personal information that we hold about you at
any time. This access is subject to some exceptions for example; you may not obtain access to
information relating to existing or anticipated legal proceedings. You can request access to your information
by web page or email. You will be asked to specify the information that you want access to, and you will
need to verify your identity before we are able to provide the information. This is a free service unless the information
you request requires us to access archived material or spend significant time in preparation or research.
If this occurs we will advise the likely cost in advance and can help refine your request if necessary.
We are committed to ensuring the information we hold on you is up to date and accurate. If you do find inaccurate
information let us know and we will take all reasonable steps to correct the information. If you believe the personal
information that we hold on you is inaccurate or incomplete and discovery--motorhomes.co.nz does not agree with you,
we will provide a statement expressing your disagreement with the information and where that information is kept.
Discovery-motorhomes.co.nz is committed to protecting your privacy, and our policies and procedures have been
developed with this intent. However sometimes human errors do occur. If you think that we have not lived up to our
commitment please contact us by email: info@discovery-motorhomes.co.nz. We will respond to any complaint within
2 working days. Where we have done the wrong thing we will apologise and take all reasonable steps to ensure that it does not happen again.
Discovery-motorhomes.co.nz is bound by the National Privacy Principles for the handling of personal information.
The Australian Federal Commissioners website provides useful information regarding privacy and protection in Australia.
