Discovery Campervans New Zealand

Insurance, Liability & Security Bond

Understanding all of your options when it comes to insurance, liability and security bonds when hiring a motorhome in New Zealand is important. This page is a summary of each motorhome Companies Liability (deductible) and options to reduce it.


Standard Liability

Standard Liability is the amount you will be liable to pay in the event of an accident or damage to the vehicle, regardless of who is at fault. The liability applies in respect of each claim, not rental. If no reduction option is taken the full amount is charged on pickup of vehicle (Bond)

Liability Reduction Options (LRO)

The good news is that you can reduce your risk by doing one of the following:

  • Opting for the Stress Free Package at any time prior to pickup. This package has the lowest level of liability and is great value with various  bonus items such as baby seats, chairs, tables, etc
  • At the time of pick up by choosing one of the Liability Reduction Options (LRO)

If you know which company you want to view simply click on the logo below or keep scrolling to read them all.


Apollo Campervans Logo   Britz Campervans Logo   Cheapa Campas Logo       Escape - Logo    Jucy Rentals - Logo    Happy - Logo   Hippie - Logo        Maui Campervans Logo          McRent Campervans Logo       Mighty Campervans Logo     Spaceships - Logo      Travellers - Logo    Lucky - Car & Campervan Rentals – Logo   Pacific Horizon Logo   star - Logo   


 

Up to 31 March 2025

Liability Option Vehicle Cost per Day Liability Fee Bond Payable
Standard Hitop, Endeavour Included in Rental $5,000 $5,000
- All other vehicles Included in Rental $7,500 $7,500
LRO - The High Road Hitop, Endeavour $48 (max $2,400) $0 $250
- All other Vehicles $53 (max $2,650) $0 $250
Stress Free - Value Pack Hitop, Endeavour $60 (max $3,000) $0 $250
- All other Vehicles $68 (max $3,400) $0 $250

 

Standard Liability

The RV is insured for damage to it and damage to the property of a third party. However, the guest is responsible up to the amount of the applicable liability for damage to third party property, or to the RV. The guest is also responsible for the cost of the daily rate for the period the vehicle is being repaired. There is no refund for unused portion of the rental period. The Liability applies to each claim, not RV.

The liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Apollo by telephone on a credit card, not on return of the RV. Apollo reserves the right to charge the guest for any RV damage including Third Party property damage not reported but identified on return of the RV.

LRO (High Road)

Payable at the branch when you pick up, this will reduce your liability to the amount shown above.  

Value Pack - Stress Free

The Value Pack is a bundled extra which provides the highest liability cover option and basic items necessary for a great road trip. The minimum amount payable per rental for Value Pack is the five-day minimum booking period. The maximum amount payable per rental segment is 50 days.

Includes - ‘The High Road’, unlimited windscreen and tyres, undercarriage/overhead damage (covered for accidental damage), initial set of toilet chemicals, camp chairs and table, and baby/booster seats (with prior request) and Single Vehicle Rollover

From 1 April 2025

Liability Option Vehicle Cost per Day Liability Fee Bond Payable
Standard Hitop, Endeavour Included in Rental $5,000 $5,000
- All other vehicles Included in Rental $7,500 $7,500
LRO Hitop, Endeavour $50 (max $2,500) $0 $0
- All other vehicles $55 (max $2,750) $0 $0
Stress Free - Value Pack Hitop, Endeavour $60 (max $3,000) $0 $0
- All other vehicles $70 (max $3,500) $0 $0

Standard Liability

The RV is insured for damage to it and damage to the property of a third party. However, the guest is responsible up to the amount of the applicable liability for damage to third party property, or to the RV. The guest is also responsible for the cost of the daily rate for the period the vehicle is being repaired. There is no refund for unused portion of the rental period. The Liability applies to each claim, not RV.

The liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Apollo by telephone on a credit card, not on return of the RV. Apollo reserves the right to charge the guest for any RV damage including Third Party property damage not reported but identified on return of the RV.

LRO - High Road

Payable at the branch when you pick up, this will reduce your liability to the amount shown above.  

Value Pack - Stress Free

The Value Pack is a bundled extra which provides the highest liability cover option and basic items necessary for a great road trip. The minimum amount payable per rental for Value Pack is the five-day minimum booking period. The maximum amount payable per rental segment is 50 days.

Includes - ‘The High Road’, unlimited windscreen and tyres, undercarriage/overhead damage (covered for accidental damage), extra driver fees, initial set of toilet chemicals, camp chairs and table, and baby/booster seats (with prior request) and Single Vehicle Rollover



 Britz Campervans Logo

Up to 31 March 2025

Liability Option Cost per Day Liability Fee Bond Payable
Standard Liability Included in rental $7,500 $7,500
Standard Liability (Non shower & Toilet) Included in rental $5,000 $5,000
LRO (Non shower & Toilet) $48 (max $2,400) $0 $0 (imprint taken)
LRO (All other Vehicles) $53 (max $2,650) $0 $0 (imprint taken)
Stress Free Package (Non shower & Toilet) $60 (max $3,000) $0 $0 (imprint taken)
Stress Free Package  (All other Vehicles) $68 (max $3,400) $0 $0 (imprint taken)

Standard Liability

All vehicles are insured for the damage to the vehicle or to the property of a third party. The customer is responsible for the amount shown in the table above for the cost of any damage to third Party property or to the rented vehicle, including single vehicle accident, windscreen and tyre damage, towing and recovery costs, theft, fire, break-in or vandalism (does not include Single vehicle rollover). This also includes the cost of the daily rental for the period the vehicle is being repaired. The liability applies in respect of each claim, not rental.

LRO

Payable at the branch when you pick up, this will reduce your liability to the amount shown above.  This cover includes unlimited tyre and windscreen cover for accidental damage. 

Stress Free Package (Inclusive Pack)

The Stress Free Package includes LRO & bonus items such as the single vehicle rollover cover, linen exchange, baby seats, portable heater,  picnic table and chairs.  Must add this prior to pickup.

From 1 April 2025

Liability Option Cost per Day Liability Fee Bond Payable
Standard Liability Included in rental $7,500 $7,500
Standard Liability (HiTop & Voyager) Included in rental $5,000 $5,000
LRO (HiTop & Voyager) $50 (max $2,500) $0 $0 (imprint taken)
LRO (All other Vehicles) $55 (max $2,750) $0 $0 (imprint taken)
Stress Free Package (HiTop & Voyager) $60 (max $3,000) $0 $0 (imprint taken)
Stress Free Package (All other Vehicles) $70 (max $3,500) $0 $0 (imprint taken)

Standard Liability

All vehicles are insured for the damage to the vehicle or to the property of a third party. The customer is responsible for the amount shown in the table above for the cost of any damage to third Party property or to the rented vehicle, including single vehicle accident, windscreen and tyre damage, towing and recovery costs, theft, fire, break-in or vandalism (does not include Single vehicle rollover). This also includes the cost of the daily rental for the period the vehicle is being repaired. The liability applies in respect of each claim, not rental.

LRO

Payable at the branch when you pick up, this will reduce your liability to the amount shown above.  

Stress Free Package (Inclusive Pack)

The Stress Free Package includes LRO & bonus items such as the single vehicle rollover cover, linen exchange, baby seats, portable heater, additional drivers fee,  picnic table and chairs.  Must add this prior to pickup.


 Up to 31 March 2025

Liability Option Vehicle Cost per Day Liability Fee Bond Payable
Standard Non Shower & Toilet Included in Rental $3,500 $3,500
- All other vehicles Included in Rental $5,000 $5,000
LRO2 - The High Road Non Shower & Toilet $35 (max $1,750) $0 $250
- All other vehicles $48 (max $2,400) $0 $250
Stress Free - Value Pack Non Shower & Toilet $47 (max $2,350) $0 $250
- All other vehicles $60 (max $3,000) $0 $250

Standard Liability

The RV is insured for damage to it and damage to the property of a third party. However, the guest is responsible up to the amount of the applicable liability for damage to third party property, or to the RV. The guest is also responsible for the cost of the daily rate for the period the vehicle is being repaired. There is no refund for unused portion of the rental period. The Liability applies to each claim, not RV.

The liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Cheapa Campas by telephone on a credit card, not on return of the RV. Cheapa Campas reserves the right to charge the guest for any RV damage including Third Party property damage not reported but identified on return of the RV.

 LRO2 (High Road)

Payable at the branch when you pick up, this will reduce your liability to the amount shown above

Value Pack - Stress Free

The Value Pack is a bundled extra which provides the highest liability cover option and basic items necessary for a great road trip. The minimum amount payable per rental for Value Pack is the five-day minimum booking period. 

Includes ‘The High Road’, Undercarriage/Overhead damage (covered for accidental damage), Extra Driver/Renter Fees, 3x Toilet Chemicals, Camp Chairs and Cheapa Campa Table, and Baby/Booster Seats (with prior request), Snow Chains (on request)

Single vehicle rollover cover & Tyre & windscreen cover are optional extras and can be purchased separately.

From 1 April 2025

Liability Option Vehicle Cost per Day Liability Fee Bond Payable
Standard Non Shower & Toilet Included in Rental $3,500 $3,500
- All other vehicles Included in Rental $5,000 $5,000
LRO - The High Road Non Shower & Toilet $40 (max $2,000) $0 $0
- All other vehicles $50 (max $2,500) $0 $0
Stress Free - Value Pack Non Shower & Toilet $50 (max $2,500) $0 $0
- All other vehicles $65 (max $3,250) $0 $0

Standard Liability

The RV is insured for damage to it and damage to the property of a third party. However, the guest is responsible up to the amount of the applicable liability for damage to third party property, or to the RV. The guest is also responsible for the cost of the daily rate for the period the vehicle is being repaired. There is no refund for unused portion of the rental period. The Liability applies to each claim, not RV.

The liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Cheapa Campas by telephone on a credit card, not on return of the RV. Cheapa Campas reserves the right to charge the guest for any RV damage including Third Party property damage not reported but identified on return of the RV.

LRO - High Road

Payable at the branch when you pick up, this will reduce your liability to the amount shown above

Value Pack - Stress Free

The Value Pack is a bundled extra which provides the highest liability cover option and basic items necessary for a great road trip. The minimum amount payable per rental for Value Pack is the five-day minimum booking period. 

Includes ‘The High Road’, Undercarriage/Overhead damage (covered for accidental damage), Extra Driver/Renter Fees, 3x Toilet Chemicals, Camp Chairs and Cheapa Campa Table, and Baby/Booster Seats (with prior request),Single vehicle rollover cover, Tyre & windscreen cover .


Escape - Logo

Liability Reduction Options (LRO)

Liability Option Cost per Day Liability Fee Bond Payable
Standard Liability Included in rental $3,000- $4,000 $3,000- $4,000
LRO 22+ years $22.50 (max $1,250) $1,500 $1,500
LRO 18-21 years $25 (max $1,250) $1,500 $1,500
Stress Free Package 22+ years $30 (max $1,250) $0 $0 Imprint
Stress Free Package 18-21 years $35 (max $1,250) $0 $0 Imprint

 

  • If the insurance excess waiver option is taken, it is valid for the first incident or accident only.
  • *The liability is capped but all insurance is waived if the vehicle is being driven in a manner which is outside the agreed terms of our contract e.g. Drunk driving, negligence leading to loss etc. In such instances, the hirers can be held liable for all costs associated with any accident or loss.
  • ‘Vehicle Roll’ Clause. All insurance is waived/void if a van has been rolled in a single vehicle incident (side, roof or chassis damage). I.e. Hirer is fully liable for all costs irrespective of insurance option taken if van has been rolled.
  • Single Vehicle Incident liability is an additional $1,000 ($4,000 total)
  • Credit Card imprint only held for the purpose of fines incurred (plus admin fees).

 Jucy Rentals - Logo

Liability Option Vehicle Cost per Day Liability Fee Bond Payable
Standard Liability Chaser, Condo, Compass & Coaster Included in rental $5,000 $5,000
Standard Liability Cabana Included in rental $3,000 $3,000
LRO 1 - SF Chaser, Condo, Compass & Coaster $40 $0 $0 (imprint taken)
Stress Free Plus Package Chaser, Condo, Compass & Coaster $55 $0 $0 (imprint taken)
LRO 1 - SF Cabana $30 $0 $0 (imprint taken)
Stress Free Plus Package Cabana $45 $0 $0 (imprint taken)

 

Stress Free Plus Package:

Lowers your Excess and Bond to $0 as well as including cover for Windscreen and Tyre damage and many other extras. Please see T&Cs for details.

Standard Liability:

All vehicles are insured for the damage to the vehicle or to the property of a third party. The customer is responsible for the amount shown in the table above for the cost of any damage to third Party property or to the rented vehicle. (exclusions apply see terms & conditions)

Single Vehicle Rollover:

Where the Vehicle is involved in a single vehicle roll over or the roof of the Vehicle is damaged as a result of any single vehicle incident or accident the Hirer is liable for costs of up to $5000.

$300 bond for customers using debit cards that are on Stress Free and Stress Free Plus.
Jucy will hold $300 as a security bond to cover any infringements or charges that may occur whilst on hire e.g. Tolls, speeding fines, cleaning fees, camping fines, late returns etc.$300 security bond is pre-authorised on the debit card at the time of pickup and released 10 (working) days after the authorization date.


 Happy Campers Logo

Liability Option Cost per Day Liability Fee Bond Payable
The Gambler Included in rental $2,500 $2,500
On the Fence $15 $1,500 $1,500
Sure thing $25 $0 $250
Worry Free Cover (Stress Free) $40 $0 $250

The Gambler (Standard Liability):

All vehicles are insured for the damage to the vehicle or to the property of a third party. The customer is responsible for the amount shown in the table above for the cost of any damage to third Party property or to the rented vehicle. (exclusions apply see terms & conditions)  

The hirer is fully liable for any and all damages or costs when The hirer is involved in a single vehicle rollover. This includes, but is not limited to, a vehicle that has rolled, tipped, or fallen over on its side. This full liability also applies to driving on unsealed or gravel roads.

On the Fence (Liability reduction)

Payable at the branch when you pick up, this will reduce your liability to the amount shown above.

Sure thing (Full cover)

Includes Liability & Bond reduction to $0, one complete windscreen and multiple chips, multiple tyre replacement.

Worry Free Cover (Full cover plus extras)

Must be added before pickup and is prepaid this includes:

  • Sure Thing cover - $0 Excess/$250 Bond
  • Bed Linen Packs (maximum 2)

 Lucky - Car & Campervan Rentals – Logo

Liability Option Cost per Day Liability Fee Bond Payable
The Gambler Included in rental $2,500 $2,500
On the Fence $15 $1,500 $1,500
Sure thing $25 $0 $250
Worry Free Cover (Stress Free) $40 $0 $250

The Gambler (Standard Liability):

All vehicles are insured for the damage to the vehicle or to the property of a third party. The customer is responsible for the amount shown in the table above for the cost of any damage to third Party property or to the rented vehicle. (exclusions apply see terms & conditions)  

The hirer is fully liable for any and all damages or costs when The hirer is involved in a single vehicle rollover. This includes, but is not limited to, a vehicle that has rolled, tipped, or fallen over on its side. This full liability also applies to driving on unsealed or gravel roads.

On the Fence (Liability reduction)

Payable at the branch when you pick up, this will reduce your liability to the amount shown above.

Sure thing (Full cover)

Includes Liability & Bond reduction to $0, one complete windscreen and multiple chips, multiple tyre replacement.

Worry Free Cover (Full cover plus extras)

Must be added before pickup and is prepaid this includes:

  • Sure Thing cover - $0 Excess/$250 Bond
  • Bed Linen Packs (maximum 2)

 Maui Campervans Logo

Up to 31 March 2025

Liability Option Cost per Day Liability Fee Bond Payable
Standard Liability Included in rental $7,500 $7,500
LRO  $53 (max $2,650) $0 $0 (imprint taken)
Stress Free Package $68 (max $3,400) $0 $0 (imprint taken)
Express Return Pack $459 -$749per rental* $0 $0 (imprint taken)

Standard Liability

All vehicles are insured for the damage to the vehicle or to the property of a third party. The customer is responsible for the amount shown in the table above for the cost of any damage to third Party property or to the rented vehicle, including single vehicle accident, windscreen and tyre damage, towing and recovery costs, theft, fire, break-in or vandalism (does not include Single vehicle rollover). This also includes the cost of the daily rental for the period the vehicle is being repaired. The liability applies in respect of each claim, not rental.

LRO:

Payable at the branch when you pick up, this will reduce your liability to the amount shown above.  This cover includes unlimited tyre and windscreen cover for accidental damage. 

Stress Free Package (Inclusive Pack)

The Stress Free Package includes LRO & bonus items such as the single vehicle rollover cover, linen exchange, baby seats, portable heater, additional drivers fee,  picnic table and chairs. Must add this prior to pickup.

Tyre and Windscreen Damage Cover:

The hirer is responsible for the first $7500.00 of the cost of damaged windscreen & tyres. Where a NIL liability is present unlimited windscreen and tyres will be covered for accidental damage.

From 1 April 2025

Liability Option Cost per Day Liability Fee Bond Payable
Standard Liability Included in rental $7,500 $7,500
LRO  $55 (max $2,750) $0 $0 (imprint taken)
Stress Free Package $70 (max $3,500) $0 $0 (imprint taken)

Standard Liability

All vehicles are insured for the damage to the vehicle or to the property of a third party. The customer is responsible for the amount shown in the table above for the cost of any damage to third Party property or to the rented vehicle, including single vehicle accident, windscreen and tyre damage, towing and recovery costs, theft, fire, break-in or vandalism (does not include Single vehicle rollover). This also includes the cost of the daily rental for the period the vehicle is being repaired. The liability applies in respect of each claim, not rental.

LRO:

Payable at the branch when you pick up, this will reduce your liability to the amount shown above.  This cover includes unlimited tyre and windscreen cover for accidental damage. 

Stress Free Package (Inclusive Pack)

The Stress Free Package includes LRO & bonus items such as the single vehicle rollover cover, linen exchange, baby seats, portable heater, additional drivers fee,  picnic table and chairs. Must add this prior to pickup.

Tyre and Windscreen Damage Cover:

The hirer is responsible for the first $7500.00 of the cost of damaged windscreen & tyres. Where a NIL liability is present unlimited windscreen and tyres will be covered for accidental damage.



 McRent Campervans Logo
Liability Option Cost per Day Liability Fee Bond Payable
Standard Liability Included in rental $7,500 $7,500
Liability Reduction to $1,000 $39 (max $1,950) $1,000 $1,000
Liability Reduction to $500* $69 (max $3,450) $500 $500
Liability Reduction to $0** $89 (max $4,450) $0 $0 (imprint taken)

*Liability Reduction to $500 Includes - RUC

Limited to the first incident only

**Liability reduction to $0 - Includes - RUC, Camping Table, Camping Chairs for all pax, Wifi included. If required, also includes GPS and child seats.

Standard Liability

The Hirer’s liability will be for any loss or damage to the Vehicle, however caused, and for any consequential loss or damage, during the term of this hire, or during any authorized extensions to the term, up to the applicable excess amount of NZD 7500 per incident. The Hirer is liable for the the applicable insurance excess in the case of damage to, or accidents involving the Vehicle when the Hirer has not taken liability reduction insurance. On payment of the liability reduction insurance by the Hirer, the excess payable by the Hirer is reduced or eliminated depending on the liability reduction option selected and subject to exclusions. The Rental Company may make the applicable deduction from the Hirer’s credit card following notification of any loss or damage to the Vehicle.   The liability applies in respect of each claim, not rental.     

Stress Free Package (Liability Reduction to $0)

The Stress Free Package includes LRO to $0, RUC, Camping Table, Camping Chairs for all pax, Wifi included. If required, also includes child seats.                    



 Mighty Campervans Logo
Up to 31 March 2025
Liability Option Vehicle Cost per Day Liability Fee Bond Payable
Standard Liability Highball, Double Down Included in rental $3,500 $3,500
  Deuce, Deuce Plus
Double Up
Big 6
Included in rental $5,000 $5,000
LRO Highball, Double Down $35 (max $1,750) $0 $0 (imprint taken)
  Deuce, Deuce Plus
Double Up
Big 6
$48 (max $2,400) $0 $0 (imprint taken)
Stress Free Package Highball, Double Down $47 (max $2,350) $0 $0 (imprint taken)
  Deuce, Deuce Plus
Double Up
Big 6
$60 (max $3,000) $0 $0 (imprint taken)

Standard Liability

All vehicles are insured for the damage to the vehicle or to the property of a third party. The customer is responsible for the amount shown in the table above for the cost of any damage to third Party property or to the rented vehicle, including single vehicle accident, windscreen and tyre damage, towing and recovery costs, theft, fire, break-in or vandalism (does not include Single vehicle rollover). This also includes the cost of the daily rental for the period the vehicle is being repaired. The liability applies in respect of each claim, not rental.

LRO:

Payable at the branch when you pick up, this will reduce your liability to the amount shown above.  This cover includes unlimited tyre and windscreen cover for accidental damage. 

Stress Free Package

The Stress Free package includes LRO ZERO liability and $0 bond (imprint taken) & bonus items such as baby seats, portable fan/heater, additional drivers fee,  picnic table and chairs, snow chains.

Single vehicle rollover cover & Tyre & windscreen cover are optional extras and can be purchased separately.

From 1 April 2025

Liability Option Vehicle Cost per Day Liability Fee Bond Payable
Standard Liability Highball, Double Down Included in rental $3,500 $3,500
  Deuce, Deuce Plus
Double Up
Big 6
Included in rental $5,000 $5,000
LRO Highball, Double Down $40 (max $2,000) $0 $0 (imprint taken)
  Deuce, Deuce Plus
Double Up
Big 6
$50 (max $2,500) $0 $0 (imprint taken)
Stress Free Package Highball, Double Down $50 (max $2,500) $0 $0 (imprint taken)
  Deuce, Deuce Plus
Double Up
Big 6
$65 (max $3,250) $0 $0 (imprint taken)

Standard Liability

All vehicles are insured for the damage to the vehicle or to the property of a third party. The customer is responsible for the amount shown in the table above for the cost of any damage to third Party property or to the rented vehicle, including single vehicle accident, windscreen and tyre damage, towing and recovery costs, theft, fire, break-in or vandalism (does not include Single vehicle rollover). This also includes the cost of the daily rental for the period the vehicle is being repaired. The liability applies in respect of each claim, not rental.

LRO:

Payable at the branch when you pick up, this will reduce your liability to the amount shown above. 

Stress Free Package

The Stress Free package includes LRO ZERO liability and $0 bond (imprint taken) & bonus items such as the single vehicle rollover cover, linen exchange, baby seats, portable heater, additional drivers fee,  picnic table and chairs, tyre and windscreen cover.


 Pacific Horizon - Logo

Liability Option Cost per Day Liability Fee Bond Payable
Standard Included in rental $5,000 $5,000
Excess Reduction Level 1: $35 (max $1400) $2,000 $2,000
Excess Reduction Level 2: $50 (max $2000) $0 $250
All Inclusive Package: $65 (max $2600) $0 $250


Standard Liability

All Pacific Horizon motorhomes come with comprehensive Insurance cover which insures against recoverable 3rd party accident damage, theft and break-ins (excluding personal belongings).

An excess of NZD$5,000 (per incident) applies in the event of any damage to either the Pacific Horizon motorhome or to 3rd party property.

Windscreen and tyre damage is covered in all policies, as is overhead and under-body damage on the rented motorhome. A credit card imprint only (no money held or transferred) will be taken on motorhome pick-up. The amount will NOT be debited to your account and will only be done so in case of an accident.

We retain the right to hold these details for 30 days after the hire.

Excess Reduction Level 1: $35 per day (added to the daily hire rate)

Reduces the excess for any damage to either the motorhome or third party property to a maximum of NZ$2,000 (per incident). The total insurance charge is limited to a maximum of 40 days or NZ$1,400.

Excess Reduction Level 2: $50 per day (added to the daily hire rate)

Reduces the excess for any damage to either the motorhome or third party property to nil (NZ$0) for the first incident/accident. The total insurance charge is limited to a maximum of 40 days or NZ$2,000.

All Inclusive Package: $65 per day (added to the daily hire rate)

Reduces the excess for any accident collision damage to the motorhome and third party property to nil ($0) for the first incident/accident. Plus, the following Additional Equipment is supplied at no charge as requested: Picnic table & chairs, Child/Booster seat(s) as required, Snow chains as required, extra linen as required, NZSIM Card and a complimentary client transfer service at the start and end of the hire. The total package charge is limited to a maximum of 40 days or $2,600.


 

Spaceships - Logo

Liability Reduction Option Cost per Day Liability Fee Bond Payable Maximum Collectable**
Standard Included in Rental $5,000 $5,000 Not applicable
LRO 1 $20 $1,500 $1,500 $800
Stress Free Package* $30 $0 $0 (imprint taken) $1,500

Standard Liability

All vehicles are insured for the damage to the vehicle or to the property of a third party. The customer is responsible for the amount shown in the table above for the cost of any damage to third Party property or to the rented vehicle. This also includes the cost of the daily rental for the period the vehicle is being repaired. The liability applies in respect of each claim, not rental.

LRO:

Payable at the branch when you pick up, this will reduce your liability to the amount shown above.

Stress Free Package:

Includes reduced Liability and Bond  to $0,  windscreen/window glass cover, tyre damage, roof & under body damage. 

*Stress Free Package includes windscreen/window glass cover, tyre damage, roof & under body damage.

Maximum collectible means the total maximum cost for selecting a particular insurance option.


 

Standard Liability

The hirer is responsible for the first NZ$7,500  of ANY ACCIDENT COST of damage to Third Party property or to the rented vehicle, including single vehicle accident (does not include single vehicle roll over), windscreen and tyre damage, overhead and underbody damage, towing and recovery costs, theft, fire, break in or vandalism. This is applicable regardless if the hirer has purchased private travel insurance.

The liability is applicable regardless of who is at fault and must be paid at the time the accident report is completed, not at the completion of the rental. The liability will be refunded if Star is successful in recovering the cost of the damages from the Third Party. Please note that Third Party claims can take months to resolve.

The Standard Liability can be reduced by purchasing one of the following Reduction Options:

Liability Option Cost per Day Liability Fee Bond Payable
Standard Included in Rental $7,500 $7,500
LRO2 - stress Free $49 (max $2,450) $0 $300
*Stress Free Plus Option $65 (max $3,250) $0 $300

 


Up to 15 August 2023

Liability Option Cost per Day Liability Fee Bond Payable
Standard Liability Included in Rental $3,000 $3,000
LRO $20.00 $1,500 $1,500
Stress Free Package $30 $0 $0 (imprint taken)
Windscreen Waiver Renter can pay $4.50/day
Max $112.50
Includes one windscreen  
Tyre Waiver Renter can pay $4.50/day
Max $112.50
Includes two tyres  

Standard Liability

All vehicles are insured for the damage to the vehicle or to the property of a third party. The customer is responsible for the amount shown in the table above for the cost of any damage to third Party property or to the rented vehicle. This also includes the cost of the daily rental for the period the vehicle is being repaired. The liability applies in respect of each claim, not rental.

LRO:

Payable at the branch when you pick up, this will reduce your liability to the amount shown above.  (Max. charge 50 days)

Stress Free Package (Inclusive Pack)

Stress Free Package includes reduced Liability and Bond to $0, plus single vehicle write off/ roll over cover,  two tyres and one front windscreen. (Max. charge 50 days)

Note: If no additional coverage taken, windscreen chips are charged at $60 each. Any more than 3 chips will result in a windscreen replacement charge of $300.

From 16 August 2023

  Standard Protection Protection plus Protection Plus Value Pack
Cost per Day Included in Rental $35 ($30 Stationwagon) $45 ($35 Stationwagon)
Security Bond $3500 $0 (imprint taken) $0 (imprint taken)
Single Vehicle Rollover* or Write-Off Liability Hirer pays full cost of damage to vehicle (or market value if written off) up to $50,000 Hirer pays up to $10,000 $0
Windscreen: repairs and replacements Not included One front windscreen One front windscreen
Tyres: repairs and replacements Not included Two tyres Two tyres
Extra Driver Not included Not included One additional driver included
Value Adds Not included Not included 2 chairs, external table & prepaid gas (Excl Stationwagon)

Protection Plus & Protection Plus Value Pack payable to a maximum of 50 days.

If an excess reduction option has been chosen ($0 liability) a credit card imprint of the hirer’s credit card will be taken as security in case of any breach of the Terms & Conditions. No amounts will be taken using the credit card imprint unless there is a breach of the Terms & Conditions or Rental Agreement.

*A Single Vehicle Rollover may include, but is not limited to a Vehicle that has rolled, tipped or fallen over and has caused damage to side and/or roof area of the Vehicle.

*Additional Coverages

Windscreen Waiver: With the purchase of the windscreen waiver, the hirer is not responsible to pay in the event that the windscreen needs to be replaced (first windscreen only and side & rear windows are excluded). All vehicles = $4.50/day up to maximum $112.50

(Note: If no additional coverage, windscreen chips are charged at $60 each, any more than 3 chips will result in a windscreen replacement charge of $300)

Tyre Waiver:With purchase of the tyre waiver, the renter is not responsible to pay in the event that tyres need to be replaced (up to max of two tyres per rental). All vehicles = $4.50/day up to maximum of $112.50 payable

Please note: Personal items are not covered under vehicle damage protection cover. We recommend you do not leave your valuables in your vehicle because of possible theft. We strongly recommend that all hirers take out their own premium travel insurance.


 

Up to 31 March 2025

Liability Option Vehicle Cost per Day Liability Fee Bond Payable
Standard Hitop & Endeavour Included in Rental $3,000 $3,000
LRO - The High Road Hitop & Endeavour $25 (max $1,250) $0 $100
Stress Free - Value Pack Hitop & Endeavour $35 (max $1,750) $0 $100

Standard Liability

The RV is insured for damage to it and damage to the property of a third party. However, the guest is responsible up to the amount of the applicable liability for damage to third party property, or to the RV. The guest is also responsible for the cost of the daily rate for the period the vehicle is being repaired. There is no refund for unused portion of the rental period. The Liability applies to each claim, not RV.

The liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to hippie by telephone on a credit card, not on return of the RV. Hippie reserves the right to charge the guest for any RV damage including Third Party property damage not reported but identified on return of the RV.

LRO (High Road)

Payable at the branch when you pick up, this will reduce your liability to the amount shown above.  

Value Pack - Stress Free

The Value Pack is a bundled extra which provides the highest liability cover option and basic items necessary for a great road trip. The minimum amount payable per rental for Value Pack is the five-day minimum booking period. 

‘The High Road', Fan/Heater, Extra Driver/Renter Fees, Camp Chairs and Table, and Baby/Booster Seats (with prior request). 

From 1 April 2025

Liability Option Vehicle Cost per Day Liability Fee Bond Payable
Standard Hitop & Endeavour Included in Rental $3,000 $3,000
LRO - The High Road Hitop & Endeavour $30 (max $1,500) $0 $0
Stress Free - Value Pack Hitop & Endeavour $40 (max $2,000) $0 $0

Standard Liability

The RV is insured for damage to it and damage to the property of a third party. However, the guest is responsible up to the amount of the applicable liability for damage to third party property, or to the RV. The guest is also responsible for the cost of the daily rate for the period the vehicle is being repaired. There is no refund for unused portion of the rental period. The Liability applies to each claim, not RV.

The liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to hippie by telephone on a credit card, not on return of the RV. Hippie reserves the right to charge the guest for any RV damage including Third Party property damage not reported but identified on return of the RV.

LRO (High Road)

Payable at the branch when you pick up, this will reduce your liability to the amount shown above.  

Value Pack - Stress Free

The Value Pack is a bundled extra which provides the highest liability cover option and basic items necessary for a great road trip. The minimum amount payable per rental for Value Pack is the five-day minimum booking period. 

‘The High Road', Includes, Fan/Heater, Extra Driver/Renter Fees, Camp Chairs and Table, and Baby/Booster Seats (with prior request), single vehicle rollover, tyre & windscreen cover. 


Security Bonds

All branches take a security bond at the beginning of the rental. The amount of this bond is dependent on if you take out Liability Reduction and which option you take. Please be aware that there is a credit card surcharge of between 1.75% and 5% on the amount paid on pick up, including the refundable bond.


Travel Insurance

Even if you do reduce your liability we strongly recommend purchasing travel insurance before you leave home, for total peace of mind. Insurance policies cover cancellation fees, medical expenses, baggage and much more.


Terms & Conditions

For further details please refer to the relevant Terms and Conditions.