Our Happy Clients
Britz Venturer 05/06/2018Excellent
Maui River 03/06/2018The reservation process was great. The downside was that no one showed or made us aware of the shelf of grocery items that people share. Its a great idea had we known..... While we were waiting for our camper we were focusing on maps. Items like salt pepper sauce dishwashing liquid gladwrap etc would have been greatly appreciated. We gave ours all away to people at our last camp.
Mighty Deuce 27/05/2018We had some problems with our credit cards. We were not able the pay the $5.000 liability, but as soon as we tried to pay for the daily insurance, there were any problem... It was quite disapointing...
Britz Venturer Plus 19/05/2018Reservation process - very happy with it. Check-in process, not so happy with.
Spaceships Beta 2 12/05/2018Found it handy and very professional
Britz Vista 11/05/2018The staffs are very friendly. We bought the full insurance coverage and the express return packages per recommendation. The whole reservation and return processes are very efficient.
Maui Ultima 06/05/2018Reservation was good except we were not told about diesel tax . If mentioned upfront we would have had time to decide which package was the best for us. As turned out we took the wrong one and cost over $100 more than should have.
Maui Beach 01/05/2018Our reservation taker was awesome
Britz Cruiser 30/04/2018Reservation process was fine, no problem. The only thing which was a bit off putting was the wait to pick up the campervan. We had to wait close to 2 hours to collect from depot. I appreciate it was a busy time of the year, maybe you need to have more staff on at these times to reduce wait times. Drop off to depot was fine.
Jucy Condo 28/04/2018Very simple
Jucy Condo 28/04/2018Reservation process was great. I would recommend paying fully the week before you travel as the Discovery did not charge extra for credit card, while the local Jucy depot did.
Lucky Ranger 26/04/2018Reservation and booking process before, on pick up and on drop off was top service.... The only improvement that we have is in the after booking service in that we failed to remove our own personal USB charger from the cigarette lighter port on returning the vehicle.... As I write this, once again I have not been able to actually speak to anyone in person about this despite leaving messages on voicemail, emailing with return address details, etc... however by using your chat room I now have a more direct phone number so appreciate finding a more reliable contact system through this...
Lucky Ranger 22/04/2018All very straight forward and professional. We would use this company again.
Maui River Elite 16/04/2018Everything goes smoothly.
Spaceships Rocket 2 14/04/2018Staff very friendly and helpful. I dont have a credit card though and so it cost me extra to have the excess insurance. Something I was not prepared for.
Maui Beach 09/04/2018Reservation was so easy with quick efficient service. Everything was perfect!
Britz Cruiser 08/04/2018This part of the process was exellent.
Spaceships Rocket 2 07/04/2018Very easy
Lucky Ranger 07/04/2018The reservation process went smoothly.
Britz Action Pod 06/04/2018Checking the van out and in at the reservation center took forever. Spent too much time waiting for help, maybe get more staff to speed things up? The staff there was friendly.
Maui Ultima Plus 04/04/2018Booking with Discovery Motorhomes was easy and the staff were very helpful.
Britz Action Pod 20/03/2018Very easy. Will definitely use again
Britz Frontier 18/03/2018Could have been clearer and provided more help in advance re: shopping for food, gas stations, etc, for planning purposes.
Mighty Deuce 11/03/2018Excellent. Very easy.
Spaceships Beta 2 13/02/2018Everyone we dealt with was extremely helpful. Even after foolishly ignoring my email for a week they were still so eager to help when i finally did return their messages. I forgot to confirm my pick up before the trip and they even allowed me to confirm after the given deadline. They did not have to do this and was extremely nice of them. I would be EXCITED to have the chance to work with spaceships again.
Travellers Autobarn Kuga 10/02/2018Very good.
Spaceships Rocket 2 03/02/2018All good.
Maui Beach 29/01/2018Really easy, simple and hassle free - can not fault the team you have there.
Britz Action Pod 26/01/2018Staff was very helpful in making the reservation and answering my questions.
Spaceships Beta 2S 23/01/2018Easy doing this on line.